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Pay Your Bill Online

There are a few great options for paying your bill online.

1. How can I pay my bill online with Wiza?

To pay your bill online with Wiza, simply log in to your account at https://getwiza.splynx.app. Once logged in, you’ll have access to various payment options.

2. What should I do if I’ve forgotten my password?

If you’ve forgotten your password, don’t worry! You can easily request a password reset by using the email address you signed up with. Follow the instructions provided to reset your password and gain access to your account.

3. Can I pay specific invoices or make payments on my account as a whole?

Yes, within the Get Wiza portal, you have the flexibility to pay specific invoices or make payments towards your account as a whole. Simply navigate to the appropriate section within your account dashboard to initiate the payment process.

4. What payment methods are accepted on the Wiza portal?

Wiza accepts a variety of payment methods to ensure convenience for our customers. You can make payments via card (credit or debit), Instant EFT and debit order.

5. How do I make a traditional EFT payment?

For traditional EFT payments, you’ll need to use your account code as the payment reference, which can be found on your invoice. Additionally, the banking details required for the EFT transfer can be found at the bottom left side of your invoice. Simply initiate the transfer using this information through your banking institution.

6. Is there a deadline for paying my bill online?

While we encourage timely payments, the specific deadline for paying your bill online may vary depending on your account and billing terms. It’s essential to review your invoice or contact our customer support team for any specific deadlines or payment terms applicable to your account.

7. What should I do if I encounter any issues while paying my bill online?

If you encounter any issues or have questions regarding the online bill payment process, please don’t hesitate to reach out to our customer support team for assistance. You can contact us via email at support@getwiza.com or through the support portal within your account.

8. Is my payment information secure when paying online through the Wiza portal?

Absolutely! Wiza prioritizes the security of your payment information. Our portal utilizes industry-standard encryption protocols to safeguard your sensitive data during the payment process, ensuring a secure and reliable payment experience.

If you have any further questions or need assistance with online bill payments through the Wiza portal, please don’t hesitate to contact our customer support team. We’re here to help!

Updated on February 25, 2025

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support@getwiza.com

021 204 4878

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Getwiza is an owner managed ISP focused on delivering reliable and honest internet. We’re not a big corporate and we value our clients based on the belief that Internet is integral to their daily lives. We’re small enough to care but big enough to deliver world class internet and service.

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